Get in Touch With Us
Got a question about something you read on permar.xyz, spotted an error, or want to flag a change at one of the sweeps coins casinos we cover? This page explains how to get a message to us, what we can actually help with, and what falls outside what an independent comparison site can do.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and try to reply within a couple of working days, though it can take longer during busy periods. A short note on what your message is about — a review query, a correction, a general question — helps us route it to the right person faster.
What We Can Help With
- Content questions — If something in one of our reviews or comparisons of sweepstakes casinos isn't clear, ask us to explain it further.
- Corrections — Operators change their welcome offers, eligible states, and terms often. If you've noticed that a Gold Coins or Sweepstakes Coins offer we list has changed, or a state restriction is out of date, tell us and we'll look into it.
- Suggestions — If there's a new sweeps casino you think belongs on our radar, or a topic around social casino games you'd like us to cover, we're happy to hear it.
- Site feedback — Trouble reading a page on mobile, a broken link, anything that makes the site harder to use.
What We Cannot Help With
We are an independent comparison and review site, not the operator of any sweepstakes casino platform. That means a few things sit outside what we can do for you:
- We cannot verify, unlock, or recover your account at Crown Coins, Spinblitz, Lone Star, MegaBonanza, or any other brand listed on this site — that has to go through the operator's own support channels.
- We cannot process, speed up, or explain the status of a Sweepstakes Coins redemption. Each platform runs its own identity verification and payout timelines, and only their support team can look into a specific account.
- We cannot confirm whether a particular platform is legal for you to use in your state. Sweepstakes casino availability varies by state and changes over time, and operators decide independently which states they serve. If you have questions about your own situation, check the operator's terms and, where needed, get advice suited to your circumstances.
- We do not offer financial, legal, or tax advice. If you've redeemed prizes and have questions about reporting them, that's a matter for a qualified tax professional, not a comparison site.
If your message is really an account issue with a specific operator, the fastest route is usually that operator's own support page or in-app help section, not us.
Before You Write In About a Listing
If you're reaching out because an offer or state list looks wrong, it helps to include a few specifics: the name of the platform, roughly when you checked, and what you saw instead. Welcome offers such as a percentage match on a coin purchase, a fixed Gold Coins package, or a set number of free Sweepstakes Coins are set by each operator and can be adjusted or withdrawn without much notice, so a quick report from a reader is genuinely useful to us. The same goes for eligibility — states get added or dropped from an operator's list as laws or business decisions change, and we'd rather correct that quickly than leave outdated information up.
What Happens After You Reach Out
- Your message is read by someone on our editorial team — we don't rely on automated replies to stand in for an actual response.
- If it concerns a specific listing, we check it against publicly available operator information before making any change.
- You'll get a reply from a person, even if the answer is simply that we couldn't confirm what you flagged.
Looking for Something Specific?
If your question is really about how the coins work, how redemptions are taxed, or which states allow sweepstakes casinos, you may find the answer faster on our main pages than by waiting on a reply — those cover the mechanics in more depth than a contact page reasonably can. If you're specifically weighing options outside the sweepstakes model, our page on Best Non GamStop Casinos 2026 covers that separate category.
Otherwise, send us a note. We'd rather hear about something that looks off than have outdated information sit on the site unchallenged.